Keeping your enterprise one significant step ahead
StarCom's groundbreaking converged services begin
with our landmark infrastructure, proven to be the
most reliable, scalable and flexible in the country.
Avaya Systemax cabling directly connects your
company to the StarCom IP network. Cisco Softswitch
technology eliminates dependence on the quality and
speed of outside, non-IP networks and optimally enables
convergent communications services. The network architecture
is combined with Interactive Intelligence IP
based voice applications, streamlining the deployment
of new services and ensuring a flexible architecture
for meeting future needs.
Enhance productivity and increase employee efficiency
with converged voice, data and internet services.
VPBX, multimedia collaborative applications, and unified
messaging improve the productivity of sales and service
personnel who require efficient communications services
to perform their jobs functions well. For enterprises
that rely on satellite offices, StarCom's centralized
VPBX architectures and IP phones provide consistent
user experience for all offices regardless of location.
Mobility and efficacy for remote workers is improved
through access to office services and the benefits
of enhanced unified messaging services.
Realize the cost savings benefits of convergence.
Eliminate capital expenditures associated with providing
voice and data connectivity to satellite offices and
save on inter-office and long distance call charges
by running voice and video traffic over StarCom's
VPN and VPLS. Converged voice, video and data webconferencing
reduces travel expenses by bringing geographically
diverse groups together on common projects.
Virtual PBX
The StarCom Virtual PBX (VPBX) is the enterprise-grade,
cost-saving communications solution for serious businesses,
large and small. Eliminate complicated, static, hardware
dependent telecom "solutions". StarCom VPBX
delivers all the features of traditional PBX and legacy
systems plus scalability, flexibility and an unprecedented
variety of converged features built in.
IP Telephony
StarCom's IP Telephony service provides all the call
features and control capabilities of Legacy in addition
to the productivity enhancing advantages of convergence.
The Multi-location feature combines geographically
diverse branches into the same "virtual"
workspace. Computer Telephony Integration (CTI)
and Softphones converge telephone functions and
data with computer applications. Full compatibility
with PBX technologies and analog lines makes it simple
to add or convert lines to IP Telephony on a line-by-line
basis. StarCom's Wireless IP Telephony replaces
outside mobile networks within the Citystars complex--effectively
eliminating mobile minute charges. Never miss an important
call and experience the freedom of your converged
voice messages, email and internet services wherever
you go.
Unified Messaging
Unified Messaging gives your business the competitive
edge in a marketplace where availability and responsiveness
of key staff are critical. Enabled to receive, store
and retrieve all forms of messages whether voice mail,
email or fax, using one tool--laptop, telephone, desktop
PC, cell phone, wireless PDA-workers are more responsive
to customers in the office or on the road. Decide
when, and in which medium to reply-answer email with
voice mail or vice versa. Eliminate the need to dial
in for voice messages or track down faxes; receive
and save them all, along with your emails, for a complete
communications record. Realize a significant reduction
in communication time and costs. Employees can be
reached wherever they are, making and returning fewer
calls and emails.
Call Center
StarCom's converged Call Center services support your
business objectives by adding value where you need
it most. Our state-of-the-art infrastructure supports
multi-channel customer interaction-telephone, VoIP,
fax, email, voice mail, SMS-on a single high-capacity,
multi-tenant platform. Enhanced CTI helps your
enterprise maximize the profitability and loyalty
of customers by seamlessly integrating client, product
and service data. Individual user monitoring and reporting
supports critical quality measures by streamlining
supervision of client interaction and processes. With
no limit on features, network capacity and the number
of and geographical location of agents, StarCom helps
your business manage expansion and work flow increases
with ease. For enterprises seeking a complete call
center solution try StarCom's Tele-Support Outsourcing
Services.
WebConferencing
Integrate voice video and data to maximize the effectiveness
of business meetings. Converged webconferencing allows
you to see, hear, share and edit documents real time;
saving your company time and transportation costs
while achieving more productive face to face contact.
Setting up your web conference is as easy as making
a call to StarCom's Contact Center.
Value Added Services
Save on sophisticated technical skills with StarCom's
Managed Call Center Services. We provide the
high level of network availability, advanced call
control features and data security upon which your
customer service goals depend. StarCom consultants
help you develop the necessary components of your
Call Center business and Comprehensive Monitoring
and Logging services place detailed individual
usage reports in the hands of management at the end
of every day. The StarCom Contact Center connects
you to your "virtual" IT department 24 hours
a day, seven days a week. Engineers and technical
staff can add, move or eliminate services and features
and answer any and all of your inquiries and requests
instantly.
Virtual Private Network (VPN)
StarCom's VPN sets your business free from the
expense and limitations of building and managing your
own traditional cabled or IP private network. Connect
distant branches via a secure virtual network individualized
for your company's data exchange requirements. Enterprises
gain unprecedented flexibility in the transmission
of their data traffic. From e-mail and file transfers
to real-time voice and video conferencing. Advanced
tunneling protocols and encryption makes data invisible
to all but your company, guaranteeing its secure transmission.
Virtual Private LAN Service (VPLS)
StarCom's Virtual Private LAN Service offers clients
a highest performance data networking platform with
maximum configuration flexibility. VPLS not only connects
your company's geographically remote facilities, it
empowers them with sophisticated, high bandwidth data
exchange and traffic management capabilities. Our
highly scalable VPLS easily accommodates the needs
of networks large and small, creating the appearance
of a virtual private network at every location.
Broadband Internet
Streamline and upgrade communications while enhancing
complex user interaction functionality. StarCom's
Corporate-class Broad Band Internet Services enables
your company with permanent, high quality connection
to branches and the outside world. Cicso's Building
Broadband Service Manager assures the highest possible
levels of network reliability and availability, and
powers StarCom's unique set of converged business-grade
broad band internet services. Data traveling at
gigabit speeds is seamlessly integrated with your
telecommunications and data systems. Wireless broadband
is a mobile as your mobile phone, making it possible
to download and receive even large amounts of data
any place or time.
Value Added Services
Procure the same advanced customer service provided
to StarCapital clients wherever your office is located.
With StarCom IT outsourcing, our highly trained
and qualified technical and engineering staff help
you design, install operate and manage state of the
art converged telecommunications and IT systems .
Whether merged with or independent of the StarCom
network, we guarantee increased levels of flexibility
capacity, reliability and service that only our expertise
in advanced technologies can deliver. With StarCom's
Hosting and Co-location Services your company
benefits from our state of the art infrastructure,
operations and management, and a wide-range of cost-effective
internet connectivity and hosting solutions.
Video Services
StarCom offers its valued corporate clients comprehensive
Video Services with the added promise of convergence.
Our digital satellite services are backed by fiber
to building infrastructure for robust delivery and
headened for additional services such as Video on
Demand and interactive services. Immediate service
provisioning through any one of StarCom's network
points unleashes a valuable core package of 9 terrestrial
channels, 30 free satellite channels and 20 radio
channels with package options of up to 70 Arabic and
English premium channels from ART, Orbit and Showtime.
StarCom's R&D Department is currently developing
converged satellite services.
Enterprises that seek the best technology find
it with StarCom Client testamonials
StarCom is the internal technology and service
department of Golden Pyramids Plaza S.A.E.,
